"Making your voice heard is a good, old-fashioned American custom. It's also a great thrill and satisfaction. Frequently, making your voice heard is a duty, an important part of your responsibility as a citizen, but unfortunately, it is something that most of us dodge. Much too frequently, at a PTA, lodge or church meeting, most of us would like to say something, either for or against a proposal, but we are too afraid to speak out, or if we do, we sometimes fail to make our point. The reason is that, although we usually think we know what we want to say, we don't know how or when to say it."
Good Reading Rack Service, 1956